Our Support Contact Team are available to:

  • provide a listening ear
  • share experiences
  • signpost you to charity information
  • support you in your fundraising efforts
  • connect you with other families local to you
  • host a regional gathering, adults gathering, teens gathering

Don’t feel alone – get in touch with your local support contact.

Regional Contacts

Our team of Regional Contacts consists of 14 parents who have first-hand experience of parenting a child with CMN. The regional contacts are located across the UK and Ireland.

Adult Contacts

Our team of Adult Contacts consists of 4 adults living with CMN. The adult team are available to chat with our adult members, share experiences and answer your CMN-related questions.

Teen Contacts

Our team of Teen Contacts consists of 2 young adults living with CMN.  Our teenage members can reach out to the teens team for advice or just to chat and share experiences.

Support Contacts

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Support Contact Details

Katy Jackson

Katy Jackson (17-24 years)

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My name is Katy, and I live in Hertfordshire. I was born with a CMN on the back of my right knee, which covers about a third of my leg. You can read my story here. My family have been involved with Caring Matters Now almost since the beginning, and now I’m an adult I’m excited to be able to get involved on my own. I’m so honoured that I’ve been given the opportunity to be the Young Adults Support Contact.  I am primarily here to provide support to our older teens and young adults, those aged 17 – 24 years, so if you would like to have a chat, I’m here to listen!

Cheryl Shaw

Cheryl Shaw

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My name is Cheryl and I am from Birmingham. I was born with Congenital Melanocytic Nevus and struggled with confidence and self-esteem for many years. I have since learned how to embrace my skin condition which has enabled me to have a better relationship with myself and others around me. You can read my story here. It is an honour to apart of the Caring Matters Now Adult Support Team and support those that have the same condition.

Stacey Dordov

Stacey Dordoy

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My name is Stacey and I live in Kent. I have a bathing trunk nevus and multiple satellites on my face and body. I found Caring Matters Now when I went to the How Do You C Me Now exhibition in March 2019. Until that day I had never met anybody with the same skin as me. However, since I have made some wonderful new friends, attended gatherings and learned a lot about CMN through this amazing charity. You can read my personal story here.

I am proud to be an adult support contact for Caring Matters Now and if you have any questions or you just want to chat please contact me.

Anne Kenny

Anne Kenny

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My name is Anne, I live in Scotland and I have CMN covering my back with multiple moles mainly on my legs. You can read my personal story here. I am delighted to be part of the Adult Support Team and to offer a listening ear to others affected by CMN. If you would like to speak to another adult with CMN, I would be really pleased to hear from you.

Katie Arends (12-17 years)

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My name is Katie. I am a maths teacher and I live in Liverpool. I have CMN on my arms, shoulders and scalp. You can find my personal story here. I am the Teenage Support Contact, and always happy to chat to any of our teenagers aged 12-17 years. I attend the CMN conference each year, as well as the teens fundraising event. It is always great to see so many teens from across the country come together at these events and, over the years, real friendships have been developed. Please get in touch with me anytime and it would be great to see you at an event this year.

Katy Jackson

Katy Jackson (17-24 years)

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My name is Katy, and I live in Hertfordshire. I was born with a CMN on the back of my right knee, which covers about a third of my leg. You can read my story here. My family have been involved with Caring Matters Now almost since the beginning, and now I’m an adult I’m excited to be able to get involved on my own. I’m so honoured that I’ve been given the opportunity to be the Young Adults Support Contact.  I am primarily here to provide support to our older teens and young adults, those aged 17 – 24 years, so if you would like to have a chat, I’m here to listen!

Jenny Deschenes

Jenny Deschenes

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Lorna Caldwell

Lorna Caldwell

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Hello! I’m Lorna, I am mum to 3 boys and 1 girl. Our daughter is our youngest child and was born with a giant Congenital Melanocytic Nevus of which we had never heard and knew nothing about until after she was born. Initially the midwives and doctors could not give us any information and so, Caring Matters Now was a fountain of knowledge, clarity and support to us in those early days and we really are grateful for that. We live in Glasgow and I’d be happy to chat with anyone requiring support from my region. 

Nick Gollop

Nick Gollop

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My name is Nick Gollop and my wife Rosinha and I are your Regional Support Contacts for the Yorkshire and North East region. We live in Bridlington on the East Yorkshire coast. Our eldest daughter Amy was born with a bathing trunk naevus and also has numerous satellite birthmarks all over. She is a happy and popular girl and is doing well at secondary school. She loves music and drama.

We have been attending Caring Matters Now events since Amy was a baby, and the charity has been of great help to all our family, especially Amy. We volunteered to be Regional Support Contacts several years ago in order to provide a focal point for CMN families in our area. We hold an annual family event on the beach where children, families and friends can meet informally, talk and enjoy a day out. We also give support by phone and email.

We hope to make contact with new families through these activities and also regularly attend the Caring Matters Now Support days as well. If you are ever in our area we would love to see you.

Francine Melia

Francine Melia

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My name is Francine and I live in Liverpool with my husband Mark and our 2 young girls.   My youngest daughter has a giant CMN that covers part of her back, tummy and upper legs. You can read our Personal Story here.

I am the support contact for North West and North Wales as I live in Formby, so only a short drive away.  It would be great to see you at our regional gathering over the next 12 months.  Please do get in touch anytime if you have questions about CMN or you just want to talk.

Amy Helliwell

Amy Helliwell

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Hi I’m Amy and I live in Sheffield with my husband Chris and my two boys Finlay and Max.

Max is the reason I got involved with Caring Matters Now because he has CMN.
Caring Matters Now have been a big support to our family.

As a support contact for the East Midlands area, it would be lovely to meet you at the regional gathering in the next 12 months.

If you have any questions about CMN or just want to talk please get in touch.

Jodi Whitehouse

Jodi Whitehouse

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My name is Jodi.  I am married to Adam and we have 3 young boys. I have a large CMN on my back and only when I was 16 years old did I discover a name for the condition. I am the support contact for the West Midlands. It would be great to see you at a regional gathering over the next 12 months. Please do get in touch anytime if you have questions about CMN or you just want to talk.

Diane Jackson

Diane Jackson

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Hello. My name is Diane and I am the support contact for East Anglia. I have been involved with Caring Matters Now for nearly 24 years following the birth of my daughter, Katy, with a CMN on her leg. Katy is now a member of the Teen & Adult Support Team, and my husband, Rob, is a trustee of the charity. It would be great to see you at a regional gathering over the next 12 months. Please do get in touch anytime if you have questions about CMN or you just want to talk.

Fiona White

Fiona White

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My name is Fiona and I live in Stroud with my two grown up children. My 18 year old son, Callum has a large CMN covering the whole of his right arm. We were fortunate to be signposted to Caring Matters Now when he was a baby and have enjoyed being part of the group whilst Callum was growing up.

I am the support contact for the West of England & South Wales and I live in Gloucestershire.
It would be good to hear from you if you have any questions about CMN or would just like a chat.

It would also be good to see you at a regional gathering.

Sandra Crann

Sandra Crann

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My name is Sandra and I live in South London with my husband and 3 children. My 14 year-old daughter Maddie has bathing trunk CMN. We first got in touch with Caring Matters Now when Maddie was 4 years-old. It took my husband and I some time before we were ready to reach out and get in touch with other people affected by CMN. However, once we did get in touch with Caring Matters Now, we were so pleased as Maddie and our family unit have gained so much from talking and sharing with others who have had similar experiences.

I am the support contact for the London area, a role I share with Michelle Chance. Please feel free to get in touch with me if you feel like a chat or have any general questions about CMN. Michelle and I organise and attend an annual regional gathering for families who live in the London area.

Louise Lacy

Louise Lacy

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My name is Louise and I live in Surrey with my husband Hugo and my two children, James and Charlotte.

Charlotte was born in 2010 with a large scalp CMN and we have been part of the Caring Matters Now charity since she was six months old.

Just before she was two, Charlotte underwent a part-removal (and skin graft)of the main CMN from the side of her face. The surgery took place at Great Ormond Street Hospital and we have been very pleased with the results.

I am the contact for Surrey, Hampshire, Buckinghamshire, West Berkshire and Oxfordshire.

It would be great to see you at one of our regional gatherings, which are organised annually.

Please do get in touch if you have any questions about CMN or you’d just like some friendly support.

Colin Mackenzie

Colin Mackenzie

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I’m Colin and I live in Plymouth with my wife, Sheila, and our daughter who is 16 and has CMN. I’m the support contact for south west England. The friendship, care and support over the years from Caring Matters Now and from Dr Kinsler at Great Ormond Street have made a big difference to us, so please feel free to get in touch for any help or information you need, or just for a chat.

Catherine Brown

Catherine Brown

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My name is Catherine. My eldest daughter, Luca, is 15 and has a large CMN on the side of her face. She is in her second year of GCSEs now and the first family support day we went to when she was 4 – seems a lifetime away! We have found the support of the group invaluable – particularly the social contact for Luca with friends who also have CMN, as they have developed a relationship over the years at the family activity weekends (we have not missed one yet!). This has been really beneficial in making sure she does not feel like the only person dealing with having CMN. She has other friends who ‘get it’ at all the different stages of growing up. For us too, as her parents, it has been really helpful to meet other families with a child with CMN and share information and chat with other people who understand your concerns and worries.

As regional contact person I am here for you if you would like to talk as it can be really helpful to talk to another parent bringing up a child with CMN. You can contact me by email [email protected]

Hannah Cree

Hannah Cree

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Hi! My name is Hannah Cree and I live in Carrickfergus, Northern Ireland, with my husband and our two kids! Our son, Elijah, was born with scalp CMN in May 2014! It has been quite a journey, learning about CMN and teaching Elijah and our family and friends about it too!

You can read more about Elijah here.

I am one of the support contacts for Caring Matters Now in Northern Ireland. I am passionate about supporting people affected by the condition. Just give me a shout if I can be there for you in any way.

Caroline Hackman

Caroline Hackman

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Caroline lives in Kilcoole, Co. Wicklow with her husband Jason and their 4 children. Caroline’s daughter Lauren, who is 15 years old, has CMN. Caroline and her family have been actively supported by Caring Matters Now (UK) since Lauren was four years old.
Caroline understands first-hand the value of the support provided by the charity along with the long-term benefits for Lauren herself. Caroline is the support contact for the Republic of Ireland and is very much looking forward to developing the work of the charity in Ireland.

Simone Araujo

Simone Araujo

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My name is Simone Araujo and I am the International support contact for Caring Matters Now.

I have a son Mateus who is 8 years old and has a bathing trunk CMN. I attended my first CMN Family Day in Cambridge when he was 6 months old. Just after we saw Dr. Kinsler and she told us about this group, and since then we try to attend and help as much as we can and trying to learn more about CMN condition.

We started building our relationship with the CMN family since our first meeting.
We realised they were doing an amazing job, supporting other families, so we decided to do whatever we could to help and thanking them for helping us at the crucial time.

I was delighted when they invited me to join the Support Contact team, despite being a bit hard as english is not my first language. But I promise to try my best.

My son is very confident and a happy boy. At the moment the condition does not affect him at all. He lives a very normal life and attend some activity classes. He keeps himself very active.

I am here for your support, or just to have a general chat about CMN. I can help you to communicate with other members of the group who may have had the same experiences or difficulties as you, or members who live locally to you and may have children of similar age, allowing you the opportunity to build friendships.

We have a large number of registrations from all around the world and we are connected to other CMN groups around the world, so I can help connect you with peope in your own country.